Mario’s Questions & Answers

Why’s it called Mario’s Hotel?
Because it’s Mario’s Hotel – Mario owns and runs it, and welcomes you with Italian hospitality!

Can we get into the historical centre easily from Mario’s Hotel?
Certainly, it’s a 10 minute walk to Brunelleschi’s Dome or Piazza Signoria.

Do you offer business facilities?
Our modest hotel is too small to have conference rooms but is an ideal accommodation for business clients due to its close proximity to Santa Maria Novella Station and the Fortezza da Basso Exhibition Centre, and you’re welcome to use our fax and photocopier.

Do you have internet access?
Unfortunately not, but there’s an internet café right outside the hotel entrance. If you bring a modem you can connect it to the outside telephone line in each room.

Can we arrange parking in advance?
Yes, just leave a note in the message box when you book online and we’ll get back to you.

Do we have to pay a deposit to book a room?
No, your reservation is guaranteed by your credit card – if you don’t show or fail to cancel we reserve the right to charge you for the first night, otherwise you just pay the full amount by any means you wish when you come to check out.

What time is check in and check out?
Check in is after 1pm, check out before 11am.

Can we leave our luggage with you if these times are inconvenient?
Certainly.

Do you have disabled facilities?
We do what we can but because of the age of the building we’re unable to install a lift. There are 18 steps up to the Hotel Mario.

Which languages do you speak?
Italian, English, Spanish, French and German.

Can we bring pets?
Within reason, yes. No lions or tigers please.